Shipping policy

How much is delivery?

Domestic shipping in the UK is free for all orders over £90. All other shipping, both domestic and international, is calculated at checkout based on the most up to date, daily rates provided by our couriers.

How long does delivery take?

Orders are usually dispatched within 3-5 working days of placing your order. Once dispatched your order is handled by Fedex or APC and is usually delivered within 3-5 working days.  United Autosports can not be accountable for delayed purchases via postal services. 
All orders are dispatched from our warehouse in the UK. Generally, most orders are currently received within 3-5 working days. You will receive an email with details on how to track your order.

Can I track my delivery?

Once we’ve dispatched your order, you will receive an email from the selected courier with details on how to track your order.

I missed my delivery!

Should you be out when your package is delivered, you will receive a missed delivery note and your package will be held by the courier.  
If the package is not then collected from the courier service, it will be returned to our warehouse where a refund of your purchase (minus shipping costs) will be given, subject to circumstances.

What countries do you ship to?

For merchandise we can generally ship anywhere worldwide from our UK based warehouse. Should we be unable to deliver an order, we will contact you and fully refund your order.

For Schuberth we ship to the UK and EU.

Do I have to pay customs charges?

We are UK business and any order outside of the UK may be required to pay customs and duty fees once the shipment reaches that country. 
Additional charges for customs clearance are borne by the recipient; we have no control over these charges and cannot predict what they may be. To find out whether you are likely to end up paying charges, please check your country’s customs and import policy.

Will I be charged VAT if ordering to a non-UK address?

For orders to Non-UK addresses, the products will normally be zero-rated and not subject to UK VAT, however to ensure fairness for all our customers, the amount charged for your order will not change.

My order is missing/items are missing from my order

On the very rare occasion that your order has gone missing, or you are missing items from your order we will investigate this with the delivery partner to resolve it for you. In order to speed up this process we request that you have your order number, shipment reference, details of any missing items and any supporting imagery ready when contacting customer service.